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Standard Terms and Conditions

For promotional drawings and other marketing/advertising related events.
  1. Blue Lake Casino Hotel Redwood Rewards Members are eligible to participate.
  2. Redwood Rewards membership is free.
  3. Participants shall be at least 21 years of age.
  4. Winner shall be responsible for all applicable taxes and licensing fees, unless Promotion Specific Rules state otherwise.
  5. All entries are subject to review and verification.
  6. Prizes are non-transferable.
  7. By participating in this promotion, participants agree to the rules.
  8. Blue Lake Casino Hotel reserves the right to distribute additional entries via advertising, direct mail, email, or other promotional means.
  9. Falsely obtained entries are invalid.
    1. Fraudulent activity of any kind shall void all winnings.
    2. Fraudulent activity shall disqualify and prohibit entrant from participating in future promotions.
  10. Management reserves the right to modify or cancel this promotion at any time. The interpretation of the rules, eligibility, and prize distribution is at the sole discretion of Blue Lake Casino Hotel and its management team.
  11. All disputes shall be resolved by management. Disputes may be appealed to the Blue Lake Rancheria Tribal Gaming Commission (TGC). All TGC decisions are final.
  12. Blue Lake Casino Hotel shall not be liable for injuries or losses arising or resulting from participation in the promotion and is not liable for any acts or omissions by employees, whether negligent or willful, in the conduct of the promotion and is not liable in the event of any equipment or software malfunction.
  13. Blue Lake Casino Hotel shall not be responsible for lost, late, mutilated, or illegible entries, nor for electronic transmission errors or delays resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, hardware, software, or telephone failures of any kind, lost or unavailable connections, fraud, incomplete, garbled, or delayed computer transmissions, whether caused by Blue Lake Casino Hotel, a prize supplier or a promotion sponsor, users, or by any of the equipment or programming associated with or utilized in the promotion or by any technical or human error which may occur in the processing of submissions which may limit, restrict, or prevent a participant’s ability to participate in the promotion.
  14. If for any reason the promotion is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes within or beyond the control of the Blue Lake Casino Hotel which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this promotion, Blue Lake Casino Hotel reserves the right at its sole discretion to cancel, terminate, modify or suspend the promotion.
  15. Any attempt by any person to deliberately damage any program or to undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, Blue Lake Casino & Hotel reserves the right to seek damages from any such person to the fullest extent of the law.
  16. Entries are handled in accordance with all privacy rules and regulations consistent with Blue Lake Casino Hotel’s normal business operations, and will be retained for record keeping purposes in accordance with local legal requirements.
  17. Blue Lake Casino Hotel employees and Blue Lake Rancheria employees are not eligible to participate.
    1. Employees of any partners associated with the promotion are ineligible to win prizes provided by that partner.
  18. Excluded or self-excluded guests are not eligible to participate or win.
  19. Odds of winning are posted when applicable.
    1. Odds for participation or casino play based promotions are not available.
  20. Blue Lake Casino Hotel shall not be responsible for lost or stolen entries.
  21. Winners shall complete all required paperwork including but not limited to a W-9 and Prize Form as well as provide valid photo ID, Social Security number, and physical address.
  22. A copy of the Official Rules shall be available at the Redwood Rewards Club.
  23. Must be present to win.
  24. Event times are approximate. Blue Lake Casino Hotel reserves the right to change event times due to unforeseen or extenuating circumstances.
  25. All prizes shall be claimed within 48 hours of the end of the promotion or the prize is considered forfeit. All non-cash prizes must be removed from the property of Blue Lake Casino Hotel and the Blue Lake Rancheria Tribe within 48 hours of the end of the promotion or the prize is considered forfeit.
  26. For promotions using Electronic Drawing Barrel Rules:
      1. Drawings will be conducted using an Electronic Drawing Barrel (EDB).
      2. This is technology that randomly chooses a winner based on electronic entries deposited into a computer system both manually by a Marketing Representative or automatically based on earned entries on the Slot Machines and/or Table Games ratings.
      3. Guests must check in with the Player’s Club to receive their Free and/or Bonus Entry.
      4. Players earn an entry according to the “How to Earn” section of the official rules.
      5. Players must remove their card from the slot machine card reader to “deposit” or “activate” any earned entries into the EDB prior to the drawing time.
      6. TG players must take any entries earned on the Tables to the Player’s Club so a marketing representative can manually download them into the EDB.
      7. Drawings will be held according to the “Prize List” section of the official rules.
      8. The line for all manual entries shall be capped one half hour before the drawing time designated in the “Prize List” section of the official rules.
      9. There will be a five minute warning announced before the designated drawing time to remind players to remove their card.
      10. A Marketing Representative will conduct the drawing using the user module of the EDB, and the winner will be displayed on the display module of the EDB, which will be installed on a remote laptop that is displayed throughout the casino.
      11. On this display module will be a total of 24 characters including player ID, first name, and last name in that order. It is highly possible that winners with long names may have some of it partially left off.
      12. The display will have a countdown timer representing the time left for the winner to claim their prize at the Player’s Club (3 minutes max).
      13. The name drawn by the EDB will be announced over the casino PA system and displayed on TV screen throughout the casino.
          1. It is the winner’s responsibility to pay attention to the PA system and TV screens and to make it to the promotional area to claim their prize within the allotted time.
      14. The winner will only be given the allotted time displayed on the TV, and once a new winner has been automatically chosen, their name is invalid for that drawing.
      15. Once a winner has been found, a Marketing Representative will select “confirm winner” on the user module to officially end that drawing.
      16. The Marketing Representative will then close the user module and reload it, if necessary for the next drawing.
      17. In the event that the EDB is offline:
          1. If the EDB is offline for more than 20 minutes, the drawing for that hour shall be postponed until one hour after the last drawing of the evening.
              1. For example, if the EDB is offline for the 7pm drawing from 7:00pm-7:21pm, and the last drawing of the promotional date is 9pm, the 7pm drawing shall be postponed until 10pm.
          2. In the event that the EDB remains offline and cannot be brought back online, the promotional drawing shall be postponed 7 days to allow for the repair time.
              1. All play during the postponement shall be eligible for earned entries.
      18. In the scenario that systems do not come back online within the promotional period, the promotion will be considered cancelled.
          1. Management may offer a makeup date or include any prizes not awarded at another promotion.
      19. Management reserves the right to modify or cancel promotions at any time.
  1. For promotions using a Physical Drawing Barrel:
    1. See “Promotion Specific Rules”